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Shipping Policy

Shipping Policy

1. Order Processing Time
Orders are processed within 1-3 business days from the time your payment is successfully received. Orders are shipped after they have been processed.

2. Delivery Countries
We currently ship to Australia only. If you are located outside of Australia, we regret that we are unable to ship to your country at this time.

3. Shipping Time
Delivery for Australian orders typically takes between 5-7 business days. Please note that delivery times may vary depending on your location, weather conditions, and the courier used.

4. Shipping Fees
Shipping fees are based on your order total and are calculated during checkout:

  • For orders between $0.01 and $29.99 AUD, shipping costs $3.99 AUD.

  • For orders of $30 AUD or more, shipping is FREE.

5. Shipping Carrier
We use reliable local courier services to ensure timely delivery. Shipping times are estimated and may be subject to delays due to factors beyond our control.

6. Order Tracking
Once your order has been shipped, we will provide a tracking number to the email address you provided at checkout. You can track your order through the courier's website.

7. Shipping Restrictions
We currently do not ship internationally or to P.O. boxes. We only ship to physical addresses in Australia.

8. Shipping Address
Please ensure that your shipping address is correct at the time of purchase. We cannot be held responsible for orders that are delayed or undelivered due to incorrect or incomplete shipping information.

9. Delivery Delays
While we strive to meet our shipping timeframes, delays may occur due to unforeseen circumstances, such as holidays, weather conditions, or other factors beyond our control. We appreciate your understanding.

10. Damaged or Lost Items
If your package arrives damaged or is lost in transit, please contact us immediately. We will assist you in resolving the issue with the carrier.

11. Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible. We will make every effort to accommodate changes before your order is processed and shipped.

Contact Information
If you have any questions regarding shipping or delivery, please contact us via:

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